Customer Service (Dutch Speaking) – Lisbon

Lingo-nova; Lisboa; On-site; EUR 942 - 1,100; Full time

Benefits offered by this job

Meal allowance: €7.63 per day

Health insurance

International work environment

Accommodation offered

Job summary

Lingo-nova in Lisbon, Portugal is hiring Customer Service Agents for international digital environments. The role covers customer support, service assistance, and clear user communication across channels in a fast-paced setting.

Requirements include Dutch and English at least B2, strong communication, CRM/ticketing experience, and a passion for motorcycles. Benefits include health insurance, meal allowance, and accommodation offered.

Qualifications

• Exceptional verbal and written communication skills.
• Ability to explain complex features clearly and professionally.
• Proven ability to handle multiple customers across channels (phone, chat, email, social).
• Experience with CRM systems, ticketing tools, or chat platforms is a plus.

Responsibilities

• Provide customer support and service assistance in international digital environments.
• Communicate with users clearly in a fast-paced, professional setting.

Skills

Dutch (B2)

English (B2)

Tools

CRM systems

Ticketing tools

Chat platforms

Job description

Location

Lisbon, Portugal – On-site

Contract Type

Full-time

Schedule

Rotative shifts, including weekends

Language Requirements

• Dutch (B2)
• English (B2)

Job Overview

We are hiring Customer Service Agents for international digital environments. The role involves customer support, service assistance, and user communication in a fast-paced, professional customer service setting.

Salary & Bonuses

• Base salary: 1100€ per 14 months
• Complexity bonus: 100€ per 11 months
• Accomodation offered

Candidate Profile

• Exceptional verbal and written communication skills. Ability to explain complex features or event details clearly and professionally.
• Proven ability to work with several customers at once across different platforms (phone, chat, email, social media) while maintaining high satisfaction.
• Genuinely passionate about motorcycles icoonic brands. Active riders and motorcycle enthusiasts are strongly preferred.
• Previous customer service experiente with knowledge of CRM systems, ticketing tools, or chat platforms is a plus.

Benefits

• Meal allowance: 7.63€ per day
• Health insurance
• International work environment

Legal Requirements

Candidates must hold EU ID, EU Residence Card, Manifestação de Interesse, or Visa Type D + NIF.

Interested candidates are welcome to apply with their CVs in English.