Dutch & English-speaking Technical Customer Service – Lisbon

Cross Border Talents; Lisboa; On-site; EUR 11,000 - 13,000; Full time

Benefits offered by this job

Meal allowance

Shared apartment

Career growth in international env

Job summary

Cross Border Talents is seeking a Technical Customer Service Specialist in Lisbon to assist Dutch and English-speaking customers with technical questions. You will resolve issues clearly while growing within a dynamic, multicultural tech-support team.

The role is on-site in Lisbon, offering training, career growth, and a meal allowance, plus a company apartment for up to 12 months. Fluency in Dutch and English is required and EU/Portuguese permit is necessary.

Qualifications

• Fluent Dutch (native or C1).
• Fluent English.
• Strong communication skills and a passion for helping others.
• Comfortable in a fast-paced environment and open to feedback.
• EU citizenship or valid Portuguese residence permit.

Responsibilities

• Support customers in Dutch and English with technical questions, helping them solve issues quickly and clearly.
• Join a dynamic, multicultural team and pursue a career in tech support.

Skills

Dutch language

English language

Communication skills

Customer service mindset

Adaptability

Job description

Dutch & English-speaking Technical Customer Service

Lisbon, Portugal On-site

WORK MODEL: On-site

LANGUAGE: Dutch, English

SALARY: €1,100 gross/month, paid 14 times a year + bonuses

KEY INFORMATION

- Work model: On-site in Lisbon

- Schedule: Rotating. Monday to Friday between 08:00 and 20:00, weekends between 08:00 and 17:00, with 2 rotating days off no night shifts

- Gross salary: €1,100 per month, 14 salaries per year

- Accommodation: Shared company apartment available for up to 12 months

ABOUT THE LOCATION

Live and work in Lisbon, one of Europe's sunniest capitals. Enjoy the ocean, rich culture, great food and a large international community, all in a city with a relaxed pace of life.

ABOUT THE POSITION

Join a global customer experience company in Lisbon as a Technical Customer Service Specialist. You'll support customers in Dutch and English with technical questions, helping them solve issues quickly and clearly. A great opportunity to build a career in tech support within a dynamic, multicultural team.

WHAT WE OFFER

- €1,100 gross per month, paid 14 times a year

- Meal allowance of €7.63 per working day

- Performance bonus and attendance bonus

- Shared apartment with colleagues for up to 12 months, utilities included (€280/month deducted from salary)

- Training and career growth in an international environment

REQUIREMENTS

- Fluent Dutch (native or C1)

- Fluent English

- Strong communication skills and a passion for helping others

- Comfortable in a fast-paced environment and open to feedback

- EU citizenship or a valid Portuguese residence permit