Customer Service

CB Talents; Sintra; Presencial; EUR 18 000 - 24 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

On-site

Resumo da oferta

CB Talents in Lisbon, Portugal seeks a Customer Service professional to join our client on-site. You will engage with customers using Dutch and English, explaining features and event details clearly while maintaining high satisfaction.

Responsibilities include handling inquiries across phone, chat, email, and social media, ensuring professional communication. Experience with CRM and ticketing tools is a plus; active riders and motorbike enthusiasts are preferred.

Qualificações

• Fluent Dutch and English required.
• Exceptional verbal and written communication skills.
• Ability to manage multiple customer interactions across channels.

Responsabilidades

• Provide clear explanations of features or event details to customers.
• Manage interactions across phone, chat, email, and social platforms.
• Maintain high customer satisfaction through professional communication.

Conhecimentos

Dutch

English

Ferramentas

CRM systems

Ticketing tools

Chat platforms

Descrição da oferta de emprego

Join our client's team in Lisbon, Portugal, as a Customer Service professional on-site. In this role, youwill provide essential support to customers, utilizing your Dutch and English language skills toensure high satisfaction.

Additional Information

• Previous customer service experience with knowledge of CRM systems, ticketing tools,or chat platforms is a plus.

Requirements

• Fluent Dutch and English language skills.
• Exceptional verbal and written communication skills.
• Ability to clearly and professionally explain complex features or event details.
• Proven ability to manage multiple customer interactions simultaneously across variousplatforms (phone, chat, email, social media) while maintaining high satisfaction.
• Active riders and motoricycle enthusiasts are strongly preferred.

Responsibilities

• Provide clear and professional explanations of features or event details to customers.
• Manage multiple customer interactions simultaneously across various platforms, including phone, chat, email, and social media.
• Maintain high customer satisfaction through effective and professional communication.

If you are interested, feel free to contact for more information about this job opportunity:

WhatsApp-- [phone]

Email -- [e-mail]