Customer Service (English and Dutch speakers)

Savior Artigos Texteis Lda; Cascais; Presencial; EUR 18 000 - 26 000; Tempo integral

Resumo da oferta

Savior Artigos Texteis Lda in Lisbon, Portugal, is seeking a Customer Service professional to join on-site. You will assist customers in Dutch and English, delivering clear explanations and ensuring high satisfaction across channels.

Ideal candidates demonstrate exceptional communication, multitasking across phone, chat, email, and social media, and enthusiasm for providing excellent service.

Qualificações

• Fluent Dutch and English language skills.
• Exceptional verbal and written communication skills.
• Ability to clearly and professionally explain complex features or event details.
• Proven ability to manage multiple customer interactions simultaneously across various platforms.

Responsabilidades

• Provide clear and professional explanations of features or event details to customers.
• Manage multiple customer interactions simultaneously across various platforms, including phone, chat, email, and social media.
• Maintain high customer satisfaction through effective and professional communication.

Conhecimentos

Dutch language

English language

Descrição da oferta de emprego

Join our client's team in Lisbon, Portugal, as a Customer Service professional on-site. In this role, you will provide essential support to customers, utilizing your Dutch and English language skills to ensure high satisfaction.

Additional Information

• Previous customer service experience with knowledge of CRM systems, ticketing tools, or chat platforms is a plus.

Requirements

• Fluent Dutch and English language skills.


• Exceptional verbal and written communication skills.


• Ability to clearly and professionally explain complex features or event details.


• Proven ability to manage multiple customer interactions simultaneously across various platforms (phone, chat, email, social media) while maintaining high satisfaction.


• Active riders and motoricycle enthusiasts are strongly preferred.

Responsibilities

• Provide clear and professional explanations of features or event details to customers.


• Manage multiple customer interactions simultaneously across various platforms, including phone, chat, email, and social media.


• Maintain high customer satisfaction through effective and professional communication.