Bilingual Dutch & English Customer Support — Lisbon (On-site)

CB Talents; Sintra; Presencial; EUR 18 000 - 24 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

On-site

Resumo da oferta

CB Talents in Lisbon, Portugal seeks a Customer Service professional to join our client on-site. You will engage with customers using Dutch and English, explaining features and event details clearly while maintaining high satisfaction.

Responsibilities include handling inquiries across phone, chat, email, and social media, ensuring professional communication. Experience with CRM and ticketing tools is a plus; active riders and motorbike enthusiasts are preferred.

Qualificações

• Fluent Dutch and English required.
• Exceptional verbal and written communication skills.
• Ability to manage multiple customer interactions across channels.

Responsabilidades

• Provide clear explanations of features or event details to customers.
• Manage interactions across phone, chat, email, and social platforms.
• Maintain high customer satisfaction through professional communication.

Conhecimentos

Dutch

English

Ferramentas

CRM systems

Ticketing tools

Chat platforms

Descrição da oferta de emprego

CB Talents in Lisbon, Portugal seeks a Customer Service professional to join our client on-site. You will engage with customers using Dutch and English, explaining features and event details clearly while maintaining high satisfaction.

Responsibilities include handling inquiries across phone, chat, email, and social media, ensuring professional communication. Experience with CRM and ticketing tools is a plus; active riders and motorbike enthusiasts are preferred.