Customer Operations Specialist - AI Support (Lisbon Relocation)

Savior Artigos Texteis Lda; Lisboa; Sur place; EUR 14 000 - 17 000; Plein temps

Avantages offerts par ce poste

Relocation support

Accommodation option

Daily meals included

On-site gym & health clinic

Language classes

Résumé du poste

Savior Artigos Texteis Lda in Lisbon is seeking Customer Operations Experts to guide and assist users of an AI research and deployment platform. This role offers relocation support and a choice of compensation packages with meals and housing options.

You will handle onboarding, billing queries, and platform troubleshooting across channels, in a fast-growing AI environment. A strong English command and passion for tech are essential.

Qualifications

• Fluency in English (written and spoken).
• EU Citizenship OR a valid, unrestricted EU Work Permit.
• A strong passion for technology, customer support, and AI innovations.
• Flexibility to work rotating shifts in a dynamic 24/7 environment.

Responsabilités

• Guide, support, and onboard users on cutting-edge AI tools.
• Assist customers with billing, invoicing, and account management.
• Troubleshoot platform issues across multiple support channels with empathy and speed.

Connaissances

Fluency in English

Customer empathy

Communication

Adaptability

Description du poste

Savior Artigos Texteis Lda in Lisbon is seeking Customer Operations Experts to guide and assist users of an AI research and deployment platform. This role offers relocation support and a choice of compensation packages with meals and housing options.

You will handle onboarding, billing queries, and platform troubleshooting across channels, in a fast-growing AI environment. A strong English command and passion for tech are essential.