AI Customer Support Specialist – Lisbon (Relocation)

Cross Border Talents; Lisboa; Presencial; EUR 18 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation support

Accommodation support

Gym on-site

Cafeteria

Social spaces

Resumo da oferta

Cross Border Talents in Lisbon is seeking a Customer Support Specialist to assist users of a leading AI platform across multiple channels. You will help customers resolve issues and learn to maximize the value of AI products, contributing to a high-quality experience in a fast-paced, international environment.

You will join an international team, receive approximately 15 days of training, and benefit from relocation and accommodation support for eligible candidates as you build your career in

Qualificações

• Previous customer service/tech support experience is required.

Responsabilidades

• Support customers across multiple channels to resolve issues and maximize AI product usage.
• Handle billing and invoicing enquiries.
• Troubleshoot account access issues.
• Guide customers on using AI products and features.
• Provide accurate, timely and professional responses.
• Deliver a high-quality customer experience.
• Work towards quality and performance targets.

Conhecimentos

Fluent English

Customer service experience

Tech support interest

Strong communication

Problem-solving

Adaptability

Descrição da oferta de emprego

Cross Border Talents in Lisbon is seeking a Customer Support Specialist to assist users of a leading AI platform across multiple channels. You will help customers resolve issues and learn to maximize the value of AI products, contributing to a high-quality experience in a fast-paced, international environment.

You will join an international team, receive approximately 15 days of training, and benefit from relocation and accommodation support for eligible candidates as you build your career in