AI Customer Ops Specialist — Lisbon Relocation

CB Talents; Lisboa; On-site; EUR 14,000 - 17,000; Full time

Benefits offered by this job

Full relocation support

Private accommodation option

On-site gym

Free daily meals

Private health/dental insurance from D

Job summary

CB Talents invites you to join our Customer Operations team in Lisbon, supporting users of a leading AI research and deployment company. We provide full relocation and relocation-related benefits to help you settle in Portugal, including housing options and on-site amenities.

You will guide and onboard users, assist with billing and account management, and troubleshoot platform issues across multiple channels, contributing to a fast-growing AI ecosystem.

Qualifications

• Fluency in English (written and spoken).
• EU Citizenship OR a valid, unrestricted EU Work Permit.
• A strong passion for technology, customer support, and AI innovations.
• Flexibility to work rotating shifts in a dynamic 24/7 environment.

Responsibilities

• Guide, support, and onboard users on cutting-edge, advanced AI tools.
• Assist customers with billing, invoicing, and account management.
• Troubleshoot platform issues across multiple support channels with empathy and speed.

Skills

Fluency in English

EU Citizenship or EU Work Permit

Job description

CB Talents invites you to join our Customer Operations team in Lisbon, supporting users of a leading AI research and deployment company. We provide full relocation and relocation-related benefits to help you settle in Portugal, including housing options and on-site amenities.

You will guide and onboard users, assist with billing and account management, and troubleshoot platform issues across multiple channels, contributing to a fast-growing AI ecosystem.