CRM Platform Architect: Scale, Automate & Data

Autodoc Group; Lisboa; On-site; EUR 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salaries

25 vacation days plus birthday off

Psychological counseling program

Corporate discount on parts

Retail discounts up to 75%

Training and coaching opportunities

Free language classes

Job summary

A leading auto parts ecommerce platform in Lisbon is seeking a Senior Technical CRM Manager to enhance and maintain their CRM systems. This role requires expertise in optimizing data flows and automating processes while collaborating with various teams. Candidates are expected to coach the CRM team on best practices. The company offers competitive salaries, 25 days of vacation, mental wellbeing programs, and retail discounts. Opportunities for career advancement and language classes are also provided.

Qualifications

• Proven ability to enhance and maintain CRM systems for optimal performance.
• Experience in collaborating with cross-functional teams to improve CRM workflows.
• Strong technical skills with a focus on automation and data quality.

Responsibilities

• Take ownership of the technical stability and performance of our CRM systems.
• Optimize data flows and operational efficiency.
• Coach the CRM team on best practices and scalable solutions.
• Collaborate with Engineering, MarTech, and Data Science teams.

Skills

CRM systems management

Data flow optimization

Workflow orchestration

Coaching and mentoring

Automation processes

Job description

A leading auto parts ecommerce platform in Lisbon is seeking a Senior Technical CRM Manager to enhance and maintain their CRM systems. This role requires expertise in optimizing data flows and automating processes while collaborating with various teams. Candidates are expected to coach the CRM team on best practices. The company offers competitive salaries, 25 days of vacation, mental wellbeing programs, and retail discounts. Opportunities for career advancement and language classes are also provided.