Senior CRM Architect - Scale, Integrate & Innovate (Hybrid)

MerkleTech, Unipessoal Lda; Lisboa; Híbrido; EUR 70 000 - 95 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hybrid work model

Training & mentorship

Global network within dentsu

Competitive salary

Resumo da oferta

Merkle Lisbon is seeking a CRM Architect to design, implement, and optimize CRM ecosystems powering multi-channel customer journeys. You will lead architecture discussions, mentor delivery teams, and partner with stakeholders to translate business needs into scalable technical solutions, leveraging Salesforce, HubSpot, and Microsoft Dynamics within a GDPR-conscious environment.

This permanent role offers hybrid work, global collaboration, and opportunities to shape customer experiences for

Qualificações

• Design, implement and optimize CRM systems to enhance business processes.
• Deep knowledge of CRM platforms, including system design and integration.
• Translate business requirements into architectural designs for scalable platforms.

Responsabilidades

• Design architecture systems in the CRM domain for performance and scalability.
• Design and optimize digital platforms and document architecture.
• Provide technical guidance and mentorship to development teams.
• Review designs and code for best practices and risk mitigation.
• Stay aligned with stakeholders translating requirements into technical specs.
• Drive continuous improvement and participate in planning and estimation.

Conhecimentos

CRM Platforms

System Architecture

Agile / Scrum

CI/CD

REST/SOAP API

Data Analytics

Ferramentas

GitHub/GitLab/Bitbucket

Docker

Kubernetes

AWS/Azure/GC

Jenkins

Descrição da oferta de emprego

Merkle Lisbon is seeking a CRM Architect to design, implement, and optimize CRM ecosystems powering multi-channel customer journeys. You will lead architecture discussions, mentor delivery teams, and partner with stakeholders to translate business needs into scalable technical solutions, leveraging Salesforce, HubSpot, and Microsoft Dynamics within a GDPR-conscious environment.

This permanent role offers hybrid work, global collaboration, and opportunities to shape customer experiences for