Customer Service Advisor - French Speaker (m/f/d)

Linde plc; Maia; Hybrid; EUR 18,000 - 25,000; Full time

Job summary

Linde plc in Maia, Portugal seeks a Customer Service Advisor who will handle French-speaking customers, manage data accuracy in the system, and maintain strong customer relationships. The role requires strong communication by phone and email, with C2 French and B2 English proficiency.

The position is full-time on-site in Maia, offering a stable schedule and opportunities to contribute to a safety-focused, professional team. Training and growth are provided within a global gas company.

Qualifications

• C2 level of French and B2 level in English are mandatory.
• SAP and Outlook knowledge is preferred.
• Able to communicate efficiently by phone and emails.
• Minimum required secondary school

Responsibilities

• Resolve customer queries that impact business performance.
• Change and maintain customer data in the system.
• Ensure data from customers or other departments is accurate and timely.
• Maintain good relationships with customers.

Skills

French language (C2)

English (B2)

Phone & email communication

Customer service mindset

Proactive/Teamwork

Team collaboration

Education

Secondary education

Tools

SAP

Outlook

Job description

Customer Service Advisor - French Speaker (m/f/d)

Customer Service Advisor - French Speaker (m/f/d)

Maia, Portugal | req32869

What you will enjoy doing

• Resolve customer simple andcomplex queries that impact the performance of the business
• Change and maintain customer'sdata on the system
• Ensure that the data receivedfrom the customer or other Linde department is accurately and timelymaintained
• Ensuregood relationship with customers

What makes you great

• Able to communicate efficientlyby phone and emails with customers daily
• C2 level of French and B2 levelin English is mandatory
• Pro-active, focused onresponding promptly to action
• SAP and Outlook tools basicknowledge is preferred
• Able to work in a resultoriented team
• Minimumrequired secondary school

Why you will love working with us

At Linde we identify ourselves with our products – either working for the technical or medical gases business. Being a company with a long tradition in the gases business, we not only care about our customers and high quality products, but most importantly about our employees. While working with us, expect a safe workplace, high safety standards and a true commitment from our managers to safety.

What we offer you!

At Linde, the sky is not the limit. If you’re looking to build a career where your work reaches beyond your job description and betters the people with whom you work, the communities we serve, and the world in which we all live, at Linde, your opportunities are limitless. Be Linde. Be Limitless.

This role is a full time position based on an limited contract. The standard weekly working hours will be from 07:00 hrs till 16:00 hrs.

Any designations used of course apply to persons of all genders. The form of speech used here is for simplicity only.

Linde acts responsibly towards its shareholders, business partners, employees, society and the environment in every one of its business areas, regions and locations across the globe. The company is committed to technologies and products that unite the goals of customer value and sustainable development.