Content Moderator (Dutch-Speaking) – Global e-Commerce - 2000€ Welcome Bonus

Concentrix; Lisboa; On-site; EUR 26,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

Bring-a-friend bonus

Full paid training

Career development programs

Job summary

Concentrix in Lisbon, Portugal, is seeking a Dutch-speaking Content Moderator to support social media services and uphold client guidelines. You'll review content quality, monitor user behavior, and handle sensitive issues while ensuring professionalism.

This role requires fluency in Dutch (C1) and English (B2), a college degree, and a strong understanding of e-commerce. Competitive salary and bonuses along with career development programs are offered.

Qualifications

• Fluency in Dutch and English required for effective communication.
• College degree or equivalent is necessary.
• Understanding of e-commerce principles is essential.

Responsibilities

• Review contents within agreed standards of quality.
• Monitor user behaviour and enforce policies.
• Escalate issues effectively to the client.

Skills

Fluent in Dutch (C1)

Fluent in English (B2)

Understanding of e-commerce

Strong moderation skills

Social media proficiency

Education

College degree or equivalent diploma

Job description

Overview

Job Title: Content Moderator (Dutch-Speaking) – Global e-Commerce

Experience the power of a game-changing career! We’re a global technology and services leader that powers brands of the future, with operations in over 70 countries. We’re recognized with awards such as World’s Best Workplaces, Best Companies for Career Growth, and Best Company Culture.

If you’re looking to grow and be inspired, as a Content Moderator in Lisbon, Portugal (On-Site) you will support our client\'s different areas of social media and actively participate in service improvements while upholding client guidelines.

What You Will Do

• Review contents within agreed latency Service Levels and standards of quality
• Review reported issues within agreed turnaround times and standards of quality
• Escalate issues to our client in accordance with the MSA and this SOW on knowledge base
• Monitor user behaviour and enforce policies effectively
• Apply guidelines consistently to diverse content scenarios
• Handle sensitive issues independently while upholding platform standards
• Maintain confidentiality and professionalism in all interactions

Your Qualifications

• Are fluent in Dutch (C1) - verbal and written
• Are fluent in English (B2) - verbal and written
• Have a college degree or equivalent diploma
• Have strong understanding of e-commerce
• Have experience working in moderation service industry
• Are available for 24/7 rotating shifts
• Have strong moderation skills and rational decision making with local market expertise
• Are fluent with any social media products usage and basic understanding of digital advertising

If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this or another role.

What’s In It For You

• Competitive salary (base and additional bonuses)
• Central location in Lisbon, Portugal
• Bring-a-friend (referral) bonus opportunities
• Full paid training on the company and the project you\'ll be working on
• Career development programs

Experience the best version of you! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their employer of choice.

Concentrix is an equal-opportunity employer. We\u2019re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

Eligibility to work: In accordance with Portugal’s law, only applicants who are legally authorized to work in Portugal will be considered for this position.