Content Moderator (Czech-Speaking) – Global e-Commerce - 1000€ Welcome Bonus

Concentrix; Lisboa; On-site; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Bring-a-friend bonus opportunities

Full paid training

Career development programs

Job summary

Concentrix is looking for a Content Moderator (Czech-Speaking) in Lisbon, Portugal. The role involves reviewing and moderating social media content, ensuring consistency with guidelines, and handling user issues effectively.

The ideal candidate must be fluent in Czech (C1) and English (B2) with a college degree. Additional perks include a competitive salary, full paid training, and career development programs.

Qualifications

• Must be fluent in Czech and English.
• Strong understanding of e-commerce required.
• Available for 24/7 rotating shifts.

Responsibilities

• Review contents to ensure adherence to guidelines.
• Monitor user behaviour and enforce policies effectively.
• Handle sensitive issues independently.

Skills

Fluent, verbal and written in Czech (C1)

Fluent, verbal and written in English (B2)

Strong moderation skills

Rational decision making with local market expertise

Education

College degree or equivalent diploma

Job description

Job Title

Content Moderator (Czech-Speaking) – Global e-Commerce

Location: Lisbon, Portugal (On-Site)

Job Description

Content Moderator role involves reviewing and moderating social media content, ensuring guideline adherence, escalations, monitoring user behaviour, applying guidelines consistently, handling sensitive issues, and maintaining confidentiality and professionalism.

What You Will Do In This Role

• Review contents within agreed latency Service Levels and standards of quality
• Review the reported issues within agreed turnaround times and standards of quality
• Escalate issues to our client in accordance with the MSA and this SOW on knowledge base
• Monitor user behaviour and enforce policies effectively
• Apply guidelines consistently to diverse content scenarios
• Handle sensitive issues independently while upholding platform standards
• Maintain confidentiality and professionalism in all interactions

Your Qualifications

• Fluent, verbal and written in Czech (C1)
• Fluent, verbal and written in English (B2)
• Minimum education qualification of college degree or an equivalent diploma
• Strong understanding of e-commerce
• Experience working with moderation service industry
• Available for 24/7 rotating shifts
• Strong moderation skills and rational decision making with local market expertise
• Fluent with any social media products usage and basic understanding of digital advertising

What’s In It For You

• Competitive salary (base and additional bonuses)
• Central location in Lisbon, Portugal
• Bring-a-friend (referral) bonus opportunities
• Full paid training on the company and the project you’ll be working on
• Career development programs

Concentrix is an equal‑opportunity employer

We’re proudly united as one team, one company, globally. We’re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

In accordance with Portugal’s law, only applicants who are legally authorized to work in Portugal will be considered for this position.