Content Moderator (Flemish-Speaking) – Global e-Commerce

Concentrix; Lisboa; Presencial; EUR 18 000 - 26 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Central Lisbon location

Paid training

Referral bonuses

Career development programs

Resumo da oferta

Concentrix in Lisbon, Portugal is seeking a Content Moderator (Flemish-speaking) for our global e‑commerce client on-site. You will review content, enforce policies, and support improvements to the user experience.

You should be fluent in Flemish (C1) and English (B2), hold a college degree, and have a solid understanding of e‑commerce and social media practices. Availability for 24/7 rotating shifts is expected.

Qualificações

• Fluent in Flemish (C1) and English (B2).
• College degree or equivalent diploma.
• Strong understanding of e-commerce and social media practices.

Responsabilidades

• Review contents within agreed latency and quality standards.
• Address issues within turnaround times and escalate when needed.
• Monitor user behavior and enforce policies.
• Apply guidelines to diverse content scenarios.
• Handle sensitive issues while upholding platform standards.
• Maintain confidentiality and professionalism.

Conhecimentos

Flemish (C1)

English (B2)

E-commerce understanding

Moderation experience

24/7 rotating shifts

Local market moderation

Social media familiarity

Digital advertising basics

Formação académica

College degree

Descrição da oferta de emprego

Job Title

Content Moderator (Flemish-Speaking) – Global e-Commerce

Job Description

Experience the power of a game‑changing career! Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well‑known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as “World’s Best Workplaces,” “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

If you’re looking to grow and be inspired, as a Content Moderator in Lisbon, Portugal (On‑Site) you will make use of your skills, supporting our client’s different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.

Career Growth and Personal Development

We’ll give you all the training, cutting‑edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

What You Will Do In This Role

• Review contents within agreed latency Service Levels and standards of quality
• Review the reported issues within agreed turnaround times and standards of qualityEscalate issues to our client in accordance with the MSA and this SOW on knowledge base
• Monitor user behaviour and enforce policies effectively
• Apply guidelines consistently to diverse content scenarios
• Handle sensitive issues independently while upholding platform standards
• Maintain confidentiality and professionalism in all interactions

Your Qualifications

• Are fluent, verbal and written in Flemish (C1)
• Are fluent, verbal and written in English (B2)
• Have minimum education qualification of college degree or an equivalent diploma
• Have strong understanding of e‑commerce
• Have experience working with moderation service industry
• Are available for 24/7 rotating shifts
• Have strong moderation skills and rational decision making with local market expertise
• Are fluent with any social media products usage and basic understanding of digital advertising

If you feel you don’t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it’s this or another role.

What’s In It For You

• Competitive salary (base and additional bonuses)
• Central location in Lisbon, Portugal
• Bring‑a‑friend (referral) bonus opportunities
• Full paid training on the company and the project you'll be working on
• Career development programs

Experience the best version of you!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game‑changers around the globe call Concentrix their “employer of choice.”

Concentrix is an equal‑opportunity employer

We’re proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

Eligibility to work

In accordance with Portugal’s law, only applicants who are legally authorized to work in Portugal will be considered for this position.