Braga French-Speaking Customer Support Specialist

RDN Cons; Lisboa; Presencial; EUR 15 000 - 21 000; Tempo integral

Resumo da oferta

RDN Cons in Braga, Portugal, is seeking a motivated French-speaking Customer Support specialist for a full-time on-site role. You will assist French-speaking customers via phone, email, and chat, answer questions, and help with account and product inquiries.

We welcome candidates with strong communication skills, basic English, quick system learning, and a service-oriented mindset. Entry-level applicants are encouraged to apply as training and ongoing support are provided in a multicultural

Qualificações

• Fluent French (C1/C2) required, strong English basics helpful.
• Excellent communication and interpersonal skills.
• Customer-focused attitude and problem-solving mindset.

Responsabilidades

• Support French-speaking customers by phone, email and chat.
• Respond to inquiries and provide accurate information.
• Assist with account, service and product-related questions.
• Record interactions in internal systems and maintain quality service.
• Deliver a positive customer experience and collaborate with team.

Conhecimentos

French language (C1/C2)

English basics

Communication skills

Customer-oriented

Interpersonal skills

Tech-savvy

Descrição da oferta de emprego

RDN Cons in Braga, Portugal, is seeking a motivated French-speaking Customer Support specialist for a full-time on-site role. You will assist French-speaking customers via phone, email, and chat, answer questions, and help with account and product inquiries.

We welcome candidates with strong communication skills, basic English, quick system learning, and a service-oriented mindset. Entry-level applicants are encouraged to apply as training and ongoing support are provided in a multicultural