Bilingual Technical Support Specialist (German/English) — Lisbon

CB Talents SP; Lisboa; On-site; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Competitive salary package

Performance-based bonus system

Structured training and onboarding

Career development opportunities

Supportive multicultural team culture

Job summary

CB Talents SP is seeking a Technical Customer Service Specialist to join their international support team based in Lisbon. The role primarily involves providing technical and customer support, ensuring users receive quality assistance.

Ideal candidates should possess strong German and English communication skills, as well as a customer-focused mindset. Experience in customer service or technical support is beneficial but not mandatory.

The position offers a competitive salary package, performance-based bonuses, and career development in a multicultural environment.

Qualifications

• Communication skills in both German and English are essential.
• Strong problem-solving and communication abilities are required.
• Customer service or technical support experience is advantageous.

Responsibilities

• Handle inquiries via phone, email, and chat in German and English.
• Provide technical and customer support for product/service issues.
• Troubleshoot and resolve user issues efficiently.
• Log and update customer interactions in internal systems.

Skills

German communication skills

English communication skills

Problem-solving skills

Customer-focused mindset

Technical interest

Job description

CB Talents SP is seeking a Technical Customer Service Specialist to join their international support team based in Lisbon. The role primarily involves providing technical and customer support, ensuring users receive quality assistance.

Ideal candidates should possess strong German and English communication skills, as well as a customer-focused mindset. Experience in customer service or technical support is beneficial but not mandatory.

The position offers a competitive salary package, performance-based bonuses, and career development in a multicultural environment.