Bilingual Tech Support Specialist – Dutch & English (Lisbon)

CB Talents SP; Lisboa; On-site; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Competitive salary package

Performance-based bonus system

Structured training and onboarding support

Career development opportunities

Supportive multicultural team culture

Job summary

CB Talents SP is hiring a Technical Customer Service Specialist in Lisbon. The role emphasizes providing technical and customer support in a structured, multicultural environment. You will handle inquiries via phone, email, and chat in Dutch and English, ensuring customer satisfaction and prompt issue resolution.

The ideal candidate must possess strong communication skills and a customer-focused mindset. The position offers competitive salary, performance bonuses, and career development opportunities within an international team.

Qualifications

• Fluent in Dutch and English, both spoken and written.
• Strong problem-solving abilities and communication skills.
• Previous experience in customer service or technical support is an advantage.

Responsibilities

• Handle customer inquiries via phone, email, and chat.
• Provide technical and customer support for product issues.
• Troubleshoot and resolve user issues efficiently.

Skills

Dutch communication skills

English communication skills

Problem-solving skills

Customer-focused mindset

Job description

CB Talents SP is hiring a Technical Customer Service Specialist in Lisbon. The role emphasizes providing technical and customer support in a structured, multicultural environment. You will handle inquiries via phone, email, and chat in Dutch and English, ensuring customer satisfaction and prompt issue resolution.

The ideal candidate must possess strong communication skills and a customer-focused mindset. The position offers competitive salary, performance bonuses, and career development opportunities within an international team.