German & English-Speaking Technical Customer Service
Cross Border Talents
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Benefits offered by this job
Job summary
Cross Border Talents in Lisbon, Portugal, seeks a German & English-Speaking Technical Customer Service representative for on-site support. You will assist customers with technical questions and provide professional, friendly, and efficient help.
The role emphasizes strong communication, problem-solving, and a customer-first attitude, with relocation support and ongoing training. Portuguese work culture is inclusive, with opportunities for growth in a multicultural team.
Qualifications
- German language proficiency at fluent/native level.
- English proficiency at a proficient level.
- Excellent communication and problem-solving abilities.
Responsibilities
- Assist customers with technical questions and provide professional, friendly support.
- Deliver efficient, high-quality customer service in a fast-paced environment.
Skills
Job description
Location: Lisbon, Portugal | Work Model: On-site
We are looking for a German & English-speaking Technical Customer Service Representative to join our team in Lisbon. You will assist customers with technical questions and provide professional, friendly, and efficient support.
- German: Fluent / native-level proficiency
- English: Proficient level
- Strong communication and problem-solving skills
- Passion for helping others
- Comfortable working in a dynamic, fast-paced environment
- Open to feedback and continuous improvement
- Customer service or technical support experience is a plus
- Monday-Friday: 08:00-20:00 (rotational shifts)
- Saturday-Sunday: 08:00-17:00
- 2 rotational days off per week
- Relocation support
- Competitive salary package
- Performance and attendance bonuses
- Full training and ongoing support
- International and multicultural working environment
- Opportunities for career development and growth
- On-site position in Lisbon
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