Bilingual SMB Support (Turkish & English) – Lisbon

Cross Border Talents; Lisboa; On-site; EUR 18,000 - 26,000; Full time

Benefits offered by this job

Meal allowance

Onsite training

Job summary

Cross Border Talents in Lisbon, Portugal is seeking an Advertisers Support specialist fluent in Turkish and English to support SMBs across chat, email and phone channels on-site.

You'll provide pre- and post-sales support for self-service products, assist with product and tool support, and help identify trends and resolve issues for multiple SMB clients.

Meal allowance and onsite training are offered.

Responsibilities

• Provide support to SMBs via chat, email, and phone (outbound calls mandatory for emails and highly recommended for chat)
• Deliver pre- and post-sales support for all self-service products
• Offer product and tool support to improve clients' experience
• Identify trends and solve problems affecting multiple SMB clients

Job description

Cross Border Talents in Lisbon, Portugal is seeking an Advertisers Support specialist fluent in Turkish and English to support SMBs across chat, email and phone channels on-site.

You'll provide pre- and post-sales support for self-service products, assist with product and tool support, and help identify trends and resolve issues for multiple SMB clients.

Meal allowance and onsite training are offered.