Advertisers Support

Cross Border Talents; Lisboa; Sur place; EUR 18 000 - 26 000; Plein temps

Avantages offerts par ce poste

Meal allowance

Onsite training

Résumé du poste

Cross Border Talents in Lisbon, Portugal is seeking an Advertisers Support specialist fluent in Turkish and English to support SMBs across chat, email and phone channels on-site.

You'll provide pre- and post-sales support for self-service products, assist with product and tool support, and help identify trends and resolve issues for multiple SMB clients.

Meal allowance and onsite training are offered.

Responsabilités

• Provide support to SMBs via chat, email, and phone (outbound calls mandatory for emails and highly recommended for chat)
• Deliver pre- and post-sales support for all self-service products
• Offer product and tool support to improve clients' experience
• Identify trends and solve problems affecting multiple SMB clients

Description du poste

Advertisers Support (Turkish & English)

Lisbon, Portugal | On-site

Join our team in Lisbon and support small and medium-sized businesses (SMBs) across chat, email, and phone channels in Turkish and English.

Key Responsibilities

Provide support to Small and Medium businessesvia chat, email, and phone (outbound calls mandatory for emails and highly recommended for chat)

Deliver pre- and post-sales support for all self-service products

Offer product and tool support to improve clients' experience

Identify trends and solve problems affecting multiple SMB clients

What We Offer

Meal allowance: €7.00 per day
Onsite training