Bilingual Passenger Support Specialist – On-site Lisbon

Cross Border Talents; Matosinhos; Presencial; EUR 19 000 - 26 000; Tempo integral

Resumo da oferta

Cross Border Talents in Lisbon, Portugal, seeks a Spanish & English Customer Support Specialist to join a project for a major Spanish Airline. You will be the first point of contact for passengers, handling flight bookings, inquiries and customer care in a fast-paced environment.

You must be native or fluent in Spanish with at least intermediate English (B1), be onsite in Lisbon, and join immediately by September 17, 2026.

Qualificações

• Native or high fluency in Spanish; intermediate English (B1).
• On-site Lisbon relocation required.
• Immediate joiners; Start Date: 17 September 2026.

Responsabilidades

• Handle incoming inquiries via phone and email.
• Provide accurate information on flight bookings, schedules, and airline policies.
• Resolve passenger issues ensuring high customer satisfaction.
• Document customer interactions in the system.

Conhecimentos

Spanish

English (B1)

Customer service

Communication skills

Digital literacy

Descrição da oferta de emprego

Cross Border Talents in Lisbon, Portugal, seeks a Spanish & English Customer Support Specialist to join a project for a major Spanish Airline. You will be the first point of contact for passengers, handling flight bookings, inquiries and customer care in a fast-paced environment.

You must be native or fluent in Spanish with at least intermediate English (B1), be onsite in Lisbon, and join immediately by September 17, 2026.