Bilingual Medical Admin Coordinator — FR/EN, Lisbon

Henner Group; Lisboa; Presencial; EUR 26 000 - 36 000; Tempo integral

Resumo da oferta

Henner Group in Lisbon is seeking a Medical Administrative Coordinator who speaks French and English to join our Medical Department on a permanent contract. The role involves handling administrative tasks, coordinating medical information, and liaising with internal and external stakeholders to ensure compliance and efficiency.

The ideal candidate holds a bachelor’s degree, has experience in a multinational environment, is proactive, organized, and able to work with sensitivity and discretion.

Qualificações

• Bachelor's degree in any field; insurance experience preferred.
• Experience in multinational environment and teamwork.
• Dynamic, organized, proactive, friendly, patient.
• Bilingual English and French required.

Responsabilidades

• Collect, validate, track and make medical information available.
• Verify completeness and quality within timelines.
• Liaise with stakeholders to obtain documentation per regulatory rules.
• Escalate sensitive cases and support corrective actions.
• Contribute to process improvements for efficiency.
• Centralize client requests and arrange health check-ups.
• Create and follow up client requests in Medcase.
• Retrieve medical information from providers.
• Manage convocations for international perimeter.
• Oversee contingency plans; manage life files (sick leaves for French clients).

Conhecimentos

Bilingual EN/FR

Teamwork

Organized

Proactive

Formação académica

Bachelor's degree

Descrição da oferta de emprego

Henner Group in Lisbon is seeking a Medical Administrative Coordinator who speaks French and English to join our Medical Department on a permanent contract. The role involves handling administrative tasks, coordinating medical information, and liaising with internal and external stakeholders to ensure compliance and efficiency.

The ideal candidate holds a bachelor’s degree, has experience in a multinational environment, is proactive, organized, and able to work with sensitivity and discretion.