Nurse Coordinator FR and EN Speaker

Henner Group; Lisboa; Híbrido; EUR 28 000 - 36 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Meal allowance

Health insurance coverage 100%

Transport cost reimbursement

Hybrid/remote work up to 2 days per wk

Resumo da oferta

Henner Group is hiring a Nurse Coordinator W/M for a permanent position in Lisbon. The role centers on patient management, coordinating care with insured members and healthcare providers, and supporting service teams to optimize case outcomes.

You will assess medical information, maintain records, and ensure proper file progression while upholding confidentiality and high professional standards. Remote work is possible up to two days weekly under policy.

Qualificações

• You hold a nursing degree and have clinical experience in the healthcare field.
• Strong communication abilities and empathy are essential.
• Commitment to confidentiality and professional ethics are required.

Responsabilidades

• Coordinate the care pathway for insured members with severe or chronic conditions.
• Review enrollment requests and identify necessary examinations.
• Interpret medical records and refer to the medical expert when needed.
• Maintain accurate medical records and ensure file integrity.
• Review administrative files to ensure no contractual blockages.

Conhecimentos

Nursing degree

Clinical experience

Interpersonal skills

Organizational skills

Team coordination

English

French

Process management

MS Office

Confidentiality

Formação académica

Nursing degree

Ferramentas

MS Office

Descrição da oferta de emprego

Our Medical Department is currently recruiting a “Nurse Coordinator W/M” for a permanent position (CDI) at our Lisbon site.

Nurse Coordinators play a central role in patient management and provide individualized support to insured members through their expertise and case follow-up in collaboration with various Henner stakeholders (Client Services Team, Sales). Under the supervision of the medical expert or using decision-support documents, they also provide medical analysis of healthcare services.

If you choose to join us, your main responsibilities will be to:

• Coordinate the care pathway for insured members suffering from severe and/or chronic conditions through regular contact with the member and healthcare provider.
• Review and validate insurance enrollment requests: identify necessary examinations to correctly understand the member’s current and potential health status.
• Interpret medical records (understand the medical situation) to analyze the case and, if necessary, refer to the medical expert.
• Ensure proper maintenance of medical records.
• Review administrative files and ensure that no contractual element blocks the case (follow‑up, overall consistency of the file).

YOUR PROFILE

You hold a nursing degree and have clinical experience in the healthcare field, providing you with strong professional and technical expertise.

You stand out for your interpersonal and organizational skills, including:

• Excellent communication abilities
• Empathy and a strong sense of service
• Rigour and organizational skills
• Effective priority management
• Teamwork and coordination skills
• Strong language proficiency in English and French
• Good understanding of process management
• Proficiency in office tools and software (Microsoft Office Suite, etc.)
• Commitment to confidentiality

WHY JOIN US?

By joining our teams, you will benefit from training, full support in our jobs and tools, and close management guidance.

You will enjoy all the social benefits provided to our employees: meal allowance, 100% coverage of the basic individual or family health insurance, and reimbursement of transport costs.

You are guaranteed a good work-life balance thanks to our company agreements and a flexible work organization allowing you to work remotely up to 2 days per week, or even 3 days for people with disabilities, caregivers, or pregnant employees - in accordance with Henner's internal policy.