Medical Coordinator Assistant W/M

Henner Group; Lisboa; Presencial; EUR 25 000 - 35 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Free health insurance for you and your family

Performance-based annual bonus

Quarterly bonuses based on company results

Access to telemedicine services

Flexible work organization

Resumo da oferta

Henner Group is seeking a Medical Coordinator Assistant for their Lisbon office. This entry-level role involves managing administrative tasks, coordinating health check-ups, and ensuring smooth communication with clients and service providers. Successful candidates will receive full training, social benefits, and the opportunity for telework.

Qualificações

• Bachelor's degree required.
• Experience in a multinational environment preferred.
• Fluency in French and English is essential.

Responsabilidades

• Handle administrative tasks including file management.
• Centralize client requests and manage appointments.
• Alert the line manager to any anomalies.

Conhecimentos

Communication

Teamwork

Attention to detail

Service orientation

Interpersonal skills

Formação académica

Bachelor's degree

Descrição da oferta de emprego

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Join to apply for the Medical Coordinator Assistant W/M role at Henner Group

Henner, an international and independent group, creates, manages, and markets innovative solutions in personal insurance. We are 1,850 employees present in 15 countries worldwide. Every day, we support 64,000 client companies and 2.3 million beneficiaries.

Our expertise in social protection is summed up in one word: Caring. Caring is much more than an idea. It's a promise that Henner makes to its clients and partners to carry out its social protection consulting, brokerage, and management services with a constant focus on providing exceptional care and attention to the quality of its support.

THE POSITION

This position is based in Lisbon. Within our Medical Department, we are recruiting our future Medical Coordinator Assistant to support our continued growth.

As a Medical Coordinator Assistant, you will handle a range of administrative tasks, including:

Applying administrative procedures

Creating files in the Medcase tool

Managing existing files

Alerting the line manager to any anomalies or sensitive cases

You will also manage the prevention plan:

Centralizing client requests to organize health check-ups

Proposing suitable service providers

Collecting medical information from healthcare providers

Managing appointment scheduling for your international scope

By joining our team, you will receive full training at our Lisbon site, ongoing support in mastering our tools and processes, and enjoy close, supportive management. This is a versatile role with strong development potential.

ABOUT THE JOB

This is a permanent contract offering all the social benefits provided to our teams: free health insurance for you and your family, a performance-based annual bonus, quarterly bonuses depending on company results, and access to telemedicine services.

Your work-life balance is respected through our company agreements and flexible work organization, which allows up to 2 days of telework per week (up to 3 days for employees with disabilities, caregivers, or pregnant women).

The position can be started in the coming days or weeks, depending on your availability.

YOUR PROFILE

You hold a Bachelor's degree, with or without experience in the insurance sector - your personality is just as important to us.

You have experience in a multinational environment, with strong communication and teamwork skills, as well as the ability to negotiate effectively.

You are service-oriented, detail-focused, and possess excellent interpersonal skills.

You are dynamic, organized, proactive, friendly, and patient.

You work well under pressure and are comfortable meeting deadlines.

You are fluent in both French and English.

In short, you're someone we can rely on - and who values working in a respectful and supportive environment.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Contract

Job function

• Job function

  Customer Service

• Industries

  Hospitals and Health Care, Non-profit Organizations, and Government Administration

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