Medical Administrative Coordinator - FR and EN Speaker W/M

Henner Group; Lisboa; Presencial; EUR 26 000 - 36 000; Tempo integral

Resumo da oferta

Henner Group in Lisbon is seeking a Medical Administrative Coordinator who speaks French and English to join our Medical Department on a permanent contract. The role involves handling administrative tasks, coordinating medical information, and liaising with internal and external stakeholders to ensure compliance and efficiency.

The ideal candidate holds a bachelor’s degree, has experience in a multinational environment, is proactive, organized, and able to work with sensitivity and discretion.

Qualificações

• Bachelor's degree in any field; insurance experience preferred.
• Experience in multinational environment and teamwork.
• Dynamic, organized, proactive, friendly, patient.
• Bilingual English and French required.

Responsabilidades

• Collect, validate, track and make medical information available.
• Verify completeness and quality within timelines.
• Liaise with stakeholders to obtain documentation per regulatory rules.
• Escalate sensitive cases and support corrective actions.
• Contribute to process improvements for efficiency.
• Centralize client requests and arrange health check-ups.
• Create and follow up client requests in Medcase.
• Retrieve medical information from providers.
• Manage convocations for international perimeter.
• Oversee contingency plans; manage life files (sick leaves for French clients).

Conhecimentos

Bilingual EN/FR

Teamwork

Organized

Proactive

Formação académica

Bachelor's degree

Descrição da oferta de emprego

Our Medical Department is recruiting a "Medical Administrative Coordinator - FR and EN speaker W/M" on a permanent contract, to meet our growth challenges. Your position is based in Lisbon.

As a Medical Coordinator, you will carry out administrative tasks:

• Ensure the timely collection, validation, tracking, and availability of medical information and documentation.
• Verify the completeness, accuracy, and quality of medical information and documentation within agreed timelines and the existing administrative procedures.
• Liaise with internal and external stakeholders to obtain required documentation and provide guidance when needed in compliance with confidentiality, privacy, and regulatory requirements.
• Escalate sensitive cases, delays, and issues, while supporting corrective actions.
• Contribute to process improvements to enhance operational efficiency and information management.
• Centralise client requests with a view to organising health check-ups.
• Creation and follow-up of client’s request in the internal tool (Medcase).
• Retrieve medical information from medical providers.
• Manage convocations for your international perimeter.

You will be responsible for the management of contingency plans: manage life files (sick leaves for our french clients).

YOUR PROFILE

You have a bachelor's degree, with or without experience in insurance but your personality interests us just as much.

You have experience in a multinational environment and teamwork skills.

You are dynamic organized pro-active, friendly and patient.

You must be bilingual in English and French in order to carry out your missions.

In short, you are someone who can be counted on and who also likes to be able to count on a respectful and supportive work environment.

WHY JOIN US?

By joining our teams, you will benefit from training in Lisbon, full support in our businesses and tools, and local management.

Your position is a permanent contract and you benefit from all the social advantages granted to our teams: free healthcare insurance for you and your family, annual variable bonus if you achieve your objectives, quarterly profit-sharing bonus, meal allowance and monthly transportation allowance.

The job can be taken in the next few days (or weeks) depending on your availability.