On-site Bilingual Italian/English Customer Support – Lisbon

Cross Border Talents; Castelo; On-site; EUR 15,000 - 19,000; Full time

Benefits offered by this job

Full-time on-site

Mon-Fri shifts

Performance bonus

Multicultural environment

Job summary

Cross Border Talents in Lisbon, Portugal, is seeking a customer-oriented professional fluent in Italian and English to join its on-site support team. You will handle inquiries and guide customers through products and services.

The role offers full-time, Mon-Fri shifts, a vibrant multicultural environment, and a performance bonus. Native or fluent Italian with English (B2+) required and strong communication skills.

Qualifications

• Native or fluent in Italian
• Fluent in English (B2 or higher)
• Excellent communication and interpersonal skills
• Strong problem-solving abilities and a customer-first mindset
• Ability to work on-site in Lisbon, Portugal
• Flexibility to work rotational shifts from Monday to Friday

Responsibilities

• Respond to customer inquiries via phone, email, or chat in Italian and English in a timely and professional manner
• Provide clear, effective solutions and guide customers through products/services
• Maintain high standards of customer satisfaction and quality service
• Collaborate with team members to resolve customer issues effectively

Skills

Italian

English

Job description

Cross Border Talents in Lisbon, Portugal, is seeking a customer-oriented professional fluent in Italian and English to join its on-site support team. You will handle inquiries and guide customers through products and services.

The role offers full-time, Mon-Fri shifts, a vibrant multicultural environment, and a performance bonus. Native or fluent Italian with English (B2+) required and strong communication skills.