Bilingual IT Support Specialist (Spanish/English) - Remote

FUJITSU LIMITED（JAPAN）; Lisboa; Hybrid; EUR 25,000 - 40,000; Full time

Benefits offered by this job

Remote Working Available

Life insurance

Private health insurance

25 days of holidays

IKEA voucher for home office

Job summary

FUJITSU LIMITED（JAPAN） is looking for a skilled support professional for their Lisbon location, providing 1st line support for various incidents and requests. Responsibilities include resolving customer issues and managing escalations to meet service levels.

Proficiency in Spanish and English is essential, and the role offers the flexibility of remote working with benefits like life insurance, comprehensive healthcare, and 25 holidays per year. The team environment is diverse, enhancing overall service delivery.

Qualifications

• Proficiency in Spanish and English is required.

Responsibilities

• Provide single point of contact for users managing incidents and requests.
• Support standard technical queries under supervision.
• Escalate issues to ensure required service level is maintained.

Skills

Proficient in Spanish

Proficient in English

Job description

FUJITSU LIMITED（JAPAN） is looking for a skilled support professional for their Lisbon location, providing 1st line support for various incidents and requests. Responsibilities include resolving customer issues and managing escalations to meet service levels.

Proficiency in Spanish and English is essential, and the role offers the flexibility of remote working with benefits like life insurance, comprehensive healthcare, and 25 holidays per year. The team environment is diverse, enhancing overall service delivery.