Bilingual German/English Support Specialist (EU)

Cross Border Talents; Setúbal; On-site; EUR 21,000 - 31,000; Full time

Benefits offered by this job

Competitive salary

Performance-based bonuses

Paid training

Health insurance

Career growth opportunities

Supportive work environment

Job summary

A recruitment firm in Portugal is looking for a dedicated customer support representative fluent in German (C1) and English (B2). The responsibilities include responding to customer inquiries and resolving complaints timely. Candidates should possess strong communication skills and basic computer proficiency. The role offers a competitive salary, performance-based bonuses, and a supportive work environment with career advancement opportunities.

Qualifications

• Fluency in German (C1) and English (B2) is mandatory.
• Strong communication and interpersonal skills necessary.
• Basic computer skills required.

Responsibilities

• Respond to customer inquiries via multiple channels.
• Resolve customer complaints and issues professionally.
• Provide accurate product and service information.

Skills

German (C1 or higher)

English (B2 or higher)

Strong communication skills

Problem-solving abilities

Multitasking abilities

Education

High school diploma

Bachelor's degree (a plus)

Tools

CRM systems (preferred)

Job description

A recruitment firm in Portugal is looking for a dedicated customer support representative fluent in German (C1) and English (B2). The responsibilities include responding to customer inquiries and resolving complaints timely. Candidates should possess strong communication skills and basic computer proficiency. The role offers a competitive salary, performance-based bonuses, and a supportive work environment with career advancement opportunities.