Remote German B2B Support Specialist

Rec_MRC; Portugal; On-site; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Complete paid training

Private health insurance

Many other benefits

Job summary

A leading customer support provider is seeking fluent German speakers for Remote customer support. You will assist international clients via chat, email, and phone, ensuring maximum satisfaction. Candidates must have C1-level German, B2-level English, and excellent communication skills. Additional benefits such as paid training and private health insurance will be provided, and EU passport or Portuguese residence card is mandatory.

Qualifications

• Fluent in German at C1 level and at least B2 in English.
• Excellent communication and soft skills.
• Willingness to learn and adapt.

Responsibilities

• Communicate with customers via chat, email, and phone.
• Provide exceptional B2B customer support to business clients.
• Identify and verify account information while complying with regulatory guidelines.

Skills

Fluent German (C1)

Good English (B2)

Good communication skills

Soft skills

Willingness to learn

Job description

A leading customer support provider is seeking fluent German speakers for Remote customer support. You will assist international clients via chat, email, and phone, ensuring maximum satisfaction. Candidates must have C1-level German, B2-level English, and excellent communication skills. Additional benefits such as paid training and private health insurance will be provided, and EU passport or Portuguese residence card is mandatory.