Bilingual French/English Customer Support Specialist

Pkrecruiting; Braga; On-site; EUR 18,000 - 28,000; Full time

Benefits offered by this job

Welcome bonus 2000€

Job summary

PkRecruiting in Braga, Portugal is hiring for a French-speaking customer support role. You will help customers on software, train users, and work with Sales, Marketing and Product to ensure a great experience.

Requirements: native or fluent French (C2) with strong written and verbal skills; fluent English (B2); strong customer service, communication, and problem-solving abilities; ability to train users and work cross-functionally.

Qualifications

• Native or fluent in French (C2) with strong written and verbal skills.
• Fluent in English (minimum B2) to work with internal teams and systems.
• Strong customer service and communication skills.
• Confident telephone and email communication.
• Ability to advise and train customers on software.
• Strong problem-solving skills.
• Customer-focused approach.
• Ability to work cross-functionally with Sales, Marketing and Product.

Skills

French (C2)

English (B2)

Customer service

Communication

Phone/email communication

Software training

Cross-functional

Problem solving

Customer-focused

Job description

PkRecruiting in Braga, Portugal is hiring for a French-speaking customer support role. You will help customers on software, train users, and work with Sales, Marketing and Product to ensure a great experience.

Requirements: native or fluent French (C2) with strong written and verbal skills; fluent English (B2); strong customer service, communication, and problem-solving abilities; ability to train users and work cross-functionally.