French-Speaking Customer Support Specialist

Cross Border Talents; Braga; Híbrido; EUR 16 000 - 23 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Onboarding incentives

Meal allowance

Hybrid work model

Weekends off

Training & support

International environment

Career development

Resumo da oferta

Cross Border Talents in Braga, Portugal seeks a French-speaking Customer Service Representative to assist users of an app-based solution focused on employee experience. You will handle inbound inquiries about account access, features, and usage, delivering high-quality support.

This role offers hybrid work with onboarding support and ongoing training, weekends off, and an international team. EU work authorization is required.

Qualificações

• Native-level or fluent French required
• Excellent communication and customer service skills
• Strong problem-solving mindset and attention to detail
• Ability to work in a fast-paced environment
• EU work authorization required

Responsabilidades

• Assist customers with questions related to the application and its features
• Provide support regarding account creation and balance management
• Inform customers about available services and functionalities
• Deliver high-quality customer support through inbound interactions
• Ensure a positive customer experience while following company procedures

Conhecimentos

French language

Customer service

Problem solving

Attention to detail

Work under pressure

Descrição da oferta de emprego

Cross Border Talents in Braga, Portugal seeks a French-speaking Customer Service Representative to assist users of an app-based solution focused on employee experience. You will handle inbound inquiries about account access, features, and usage, delivering high-quality support.

This role offers hybrid work with onboarding support and ongoing training, weekends off, and an international team. EU work authorization is required.