Bilingual FR/EN Customer Support Agent - On-Site, Lisbon

Cross Border Talents; Lisboa; In loco; EUR 11.000 - 18.000; Tempo pieno

Vantaggi offerti da questo lavoro

On-site role

Descrizione del lavoro

Cross Border Talents in Lisbon, Portugal is recruiting a Customer Support Agent for an on-site role. You will handle frontline inquiries, ensure customer satisfaction, and maintain accurate case notes across internal systems.

Requirements include fluent French and high-level English (C1), clear communication, and comfort with learning new internal systems. This position offers steady, on-site work with rotating teams across European markets.

Competenze

• Fluent in French and high-level English (C1).
• Clear communication and customer-facing skills.
• Comfort learning new internal systems.

Mansioni

• Handle frontline inquiries from customers.
• Ensure customer satisfaction and accuracy of case notes.
• Maintain logs across internal systems.

Conoscenze

French (fluent)

English (C1)

Communication skills

Descrizione del lavoro

Cross Border Talents in Lisbon, Portugal is recruiting a Customer Support Agent for an on-site role. You will handle frontline inquiries, ensure customer satisfaction, and maintain accurate case notes across internal systems.

Requirements include fluent French and high-level English (C1), clear communication, and comfort with learning new internal systems. This position offers steady, on-site work with rotating teams across European markets.