Lisbon Customer Support Agent — French & English (On-Site)

Cross Border Talents; Lisboa; On-site; EUR 11,000 - 18,000; Full time

Benefits offered by this job

On-site role

Job summary

Cross Border Talents in Lisbon, Portugal is recruiting a Customer Support Agent for an on-site role. You will handle frontline inquiries, ensure customer satisfaction, and maintain accurate case notes across internal systems.

Requirements include fluent French and high-level English (C1), clear communication, and comfort with learning new internal systems. This position offers steady, on-site work with rotating teams across European markets.

Qualifications

• Fluent in French and high-level English (C1).
• Clear communication and customer-facing skills.
• Comfort learning new internal systems.

Responsibilities

• Handle frontline inquiries from customers.
• Ensure customer satisfaction and accuracy of case notes.
• Maintain logs across internal systems.

Skills

French (fluent)

English (C1)

Communication skills

Job description

Cross Border Talents in Lisbon, Portugal, is recruiting a Customer Support Agent for an on-site role. You will handle frontline inquiries, ensure customer satisfaction, and maintain accurate case notes across internal systems. Requirements include fluent French and high-level English (C1), clear communication, and comfort with learning new internal systems. This position offers steady, on-site work with rotating teams across European markets.

Lisbon Customer Support Agent — French & English (On-Site) • Lisbon, Portuguese Republic, PT