Bilingual Customer Service (Spanish/English) - SAP

Linde; Porto; On-site; EUR 18,000 - 24,000; Full time

Job summary

Linde Global Services in Porto, Portugal is seeking a Customer Service Representative (m/f/d). You will provide support via phone, email, and mail for existing and new customers, ensuring accurate data handling and timely responses.

The role emphasizes clear communication and data integrity within a busy service environment. You will route complex requests to the appropriate teams (sales, credit to cash, delivery) and collaborate with colleagues to resolve inquiries, complaints, or requests

Qualifications

• Minimum secondary school (High School)
• Native Spanish; English is a plus
• Basic SAP/ERP knowledge
• Experience in customer service (Front Office/Order Entry/Back Office) preferred

Responsibilities

• Provide assistance via phone/mail/email to existing and new/potential customers
• Ensure data received from customers is accurate and timely maintained
• Route channel requests to the appropriate person responsible for sales, credit to cash, delivery, etc.

Skills

Spanish

Customer service

SAP/ERP

Phone support

Education

High School

Job description

Linde Global Services in Porto, Portugal is seeking a Customer Service Representative (m/f/d). You will provide support via phone, email, and mail for existing and new customers, ensuring accurate data handling and timely responses.

The role emphasizes clear communication and data integrity within a busy service environment. You will route complex requests to the appropriate teams (sales, credit to cash, delivery) and collaborate with colleagues to resolve inquiries, complaints, or requests