German-Speaking Customer Service & Data Specialist

Linde; Porto; On-site; EUR 17,000 - 23,000; Full time

Job summary

Linde Global Services in Porto, Portugal, seeks a Customer Service Representative who speaks German to support existing and new customers. You will handle inquiries by phone and email, ensuring accurate data and contributing to the company's digital transformation.

The role involves maintaining Customer Master Data, Contract Management, and Pricing Master, plus routing complex requests to the appropriate teams.

Qualifications

• Requires minimum secondary school diploma.
• Native German with English B2 proficiency.
• Basic SAP/ERP knowledge is required.
• Customer service experience is preferred.

Responsibilities

• Provide assistance via phone, mail, and email to customers.
• Maintain data accurately and in a timely manner.
• Manage Master Data: Customer Master Data, Contract Management and Pricing Master.
• Route complex requests to appropriate sales/credit-delivery teams.

Skills

German (native)

English (B2)

Phone & email communication

Customer service experience

Education

High School diploma

Tools

SAP / ERP basics

Job description

Linde Global Services in Porto, Portugal, seeks a Customer Service Representative who speaks German to support existing and new customers. You will handle inquiries by phone and email, ensuring accurate data and contributing to the company's digital transformation.

The role involves maintaining Customer Master Data, Contract Management, and Pricing Master, plus routing complex requests to the appropriate teams.