German-Speaking Customer Service & Data Specialist

Linde Global Services; Porto; On-site; EUR 21,000 - 32,000; Full time

Job summary

Linde Global Services in Porto, Portugal is seeking a Customer Service Representative who speaks German to provide support via phone and email, resolving basic customer queries. You will maintain customer data and master data management, handling contracts and pricing information with accuracy and timeliness.

Qualified candidates will be native German speakers with English at least B2, and possess SAP/ERP basic knowledge.

Qualifications

• German as a native language; English at B2 level.
• Experience in customer service (front/ back office) preferred.
• SAP/ERP basic knowledge required.

Responsibilities

• Provide assistance via phone, mail, and email from existing and new customers by solving simple queries.
• Ensure data from customers is accurately and timely maintained.
• Maintain Master Data Management including Customer Master Data, Contract Management and Pricing Master.

Skills

German (native)

English (B2)

Customer service

Communication

Education

High School Diploma

Tools

SAP/ERP

Job description

Linde Global Services in Porto, Portugal is seeking a Customer Service Representative who speaks German to provide support via phone and email, resolving basic customer queries. You will maintain customer data and master data management, handling contracts and pricing information with accuracy and timeliness.

Qualified candidates will be native German speakers with English at least B2, and possess SAP/ERP basic knowledge.