Bilingual AdTech Support Specialist

Cross Border Talents; Lisboa; On-site; EUR 26,000 - 38,000; Full time

Job summary

Cross Border Talents is seeking a reliable B2B support specialist to help business users navigate digital advertising campaigns. You will explain platform processes, troubleshoot issues, and provide practical solutions in a fast-paced environment.

In this role, you will answer questions about campaign management, assist with paid advertising workflows, and build positive relationships through dependable service. Strong communication and problem-solving are essential.

Qualifications

• Fluent English with strong written and verbal skills.
• Experience managing paid campaigns in a digital marketing context.
• Experience in an AdTech or customer-support environment.

Responsibilities

• Provide B2B assistance to customers using paid advertising solutions.
• Answer questions about platform operations and campaign management.
• Resolve or elevate technical issues appropriately.
• Build positive relationships through reliable service.

Skills

Paid campaigns

Digital marketing

AdTech

Customer support

Communication

Job description

Cross Border Talents is seeking a reliable B2B support specialist to help business users navigate digital advertising campaigns. You will explain platform processes, troubleshoot issues, and provide practical solutions in a fast-paced environment.

In this role, you will answer questions about campaign management, assist with paid advertising workflows, and build positive relationships through dependable service. Strong communication and problem-solving are essential.