Bilingual AdTech Support Specialist (English & French)

Cross Border Talents; Lisboa; On-site; EUR 28,000 - 42,000; Full time

Job summary

Cross Border Talents is seeking a bilingual B2B support specialist to help clients optimise digital advertising campaigns. You will respond to inquiries, troubleshoot platform issues, and communicate clear guidance in English and French.

Successful candidates will have paid campaign management experience, strong communication skills, and comfort using digital platforms within an AdTech or customer-support environment. This is a Lisbon-based role.

Qualifications

• Experience in paid campaigns and adtech environments.
• Strong communication and analytical thinking.
• Fluent in English and French; comfortable with multiple platforms.

Responsibilities

• Respond to B2B enquiries about advertising workflows and account functionality.
• Investigate reported platform issues and provide clear next steps.
• Apply paid campaign knowledge to understand client needs and outcomes.
• Escalate complex technical matters to the appropriate team.

Skills

Paid campaign management

Digital marketing

Customer support

Troubleshooting

Job description

Cross Border Talents is seeking a bilingual B2B support specialist to help clients optimise digital advertising campaigns. You will respond to inquiries, troubleshoot platform issues, and communicate clear guidance in English and French.

Successful candidates will have paid campaign management experience, strong communication skills, and comfort using digital platforms within an AdTech or customer-support environment. This is a Lisbon-based role.