Application Management & Production Support Lead

Affinity; Lisboa; On-site; EUR 35,000 - 50,000; Full time

Job summary

Affinity, a Portuguese technology consulting company with offices in Lisbon, Porto and Óbidos, is seeking a professional to join our RUN/MCO and production support team. You will manage applications, analyze incidents and coordinate updates across teams to ensure smooth operation on client projects.

Requirements include Oracle, SQL, Shell scripting and VBA, plus ServiceNow and DevOps tools. French C1 and English B2 are mandatory.

Qualifications

• Experience in application management and production support (RUN/MCO).
• Knowledge of Oracle, SQL, Shell Scripting and VBA.
• Experience in incident analysis, troubleshooting and application maintenance.
• Ability to understand functional specifications and analyse interactions between applications.
• Experience coordinating development teams and managing application updates, fixes and enhancements.
• Knowledge of ServiceNow, DevOps tools and software release processes.

Responsibilities

• Manage RUN/MCO and production support for multiple client projects.
• Analyze incidents and troubleshoot to restore services.
• Coordinate updates, fixes and enhancements with development teams.
• Liaise with business stakeholders to understand requirements and ensure smooth operation.

Skills

French C1

English B2

Communication

Tools

Oracle

SQL

Shell scripting

VBA

ServiceNow

DevOps tools

Job description

Affinity, a Portuguese technology consulting company with offices in Lisbon, Porto and Óbidos, is seeking a professional to join our RUN/MCO and production support team. You will manage applications, analyze incidents and coordinate updates across teams to ensure smooth operation on client projects.

Requirements include Oracle, SQL, Shell scripting and VBA, plus ServiceNow and DevOps tools. French C1 and English B2 are mandatory.