Application Support Specialist — Lifetime Experience & Growth

Affinity; Lisboa; Hybrid; EUR 25,000 - 38,000; Full time

Job summary

Affinity is a Portuguese technology consulting company with offices in Lisbon, Porto, and Óbidos, offering a LifetimeExperience to its people. The role focuses on troubleshooting incidents, production monitoring, and on-call support across international projects, leveraging ServiceNow, GitLab, and Ansible.

We value proficiency in SQL and Shell scripting (Linux) and strong English communication. Join a growth-oriented team that emphasizes training, certifications, and a healthy work-life balance

Qualifications

• Troubleshoot and resolve incidents (short & long-term fixes).
• Strong in SQL and Shell scripting (Linux).
• Good knowledge of English.
• On-call duty (occasional nights/weekends).
• Use tools like ServiceNow, GitLab, Ansible.

Responsibilities

• Perform production monitoring and support activities.
• Collaborate with teams to ensure incident resolution and service reliability.

Skills

SQL

Shell scripting

English

Tools

ServiceNow

GitLab

Ansible

Job description

Affinity is a Portuguese technology consulting company with offices in Lisbon, Porto, and Óbidos, offering a LifetimeExperience to its people. The role focuses on troubleshooting incidents, production monitoring, and on-call support across international projects, leveraging ServiceNow, GitLab, and Ansible.

We value proficiency in SQL and Shell scripting (Linux) and strong English communication. Join a growth-oriented team that emphasizes training, certifications, and a healthy work-life balance