AI Tools Customer Care & Tech Support

Tp; Viseu; Presencial; EUR 18 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health Insurance

Free meals

Language courses

Sports activities

Training & development

Public transport access

Resumo da oferta

Tp in Portugal seeks an enthusiastic Customer Care & Technical Support member to assist clients with AI tools in a fast-paced setting. You will grow your knowledge base while delivering proactive support and ensuring customers understand and effectively use online advertising products.

You will join a team focused on quality service, continuous training, and strong client relationships, with opportunities for development and growth in an American AI leader context.

Qualificações

• Fluent written and spoken English essential.
• Experience in technical support and AI tools preferred.
• Customer-oriented with strong decision-making skills.
• Excellent communication and argumentation abilities.
• Creative approach to solving technical issues.
• Ability to build and maintain positive customer relationships.

Responsabilidades

• Perform and verify implementation of web-based products with customers.
• Provide guidance, support and training on AI tools and products.
• Deliver high-quality service and exceed client expectations.
• Offer optimal advice on queries from business clients.
• Aim for high customer satisfaction with first contact resolution.

Conhecimentos

English communication

Technical support

AI tools experience

Customer oriented

Decision making

Communication and argumentation

Creative problem solving

Descrição da oferta de emprego

Tp in Portugal seeks an enthusiastic Customer Care & Technical Support member to assist clients with AI tools in a fast-paced setting. You will grow your knowledge base while delivering proactive support and ensuring customers understand and effectively use online advertising products.

You will join a team focused on quality service, continuous training, and strong client relationships, with opportunities for development and growth in an American AI leader context.