AI Product Support Specialist (Lisbon)

Business Intelligence Sales Consultants; Lisboa; Presencial; EUR 13 000 - 16 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Private health insurance

Private dental insurance

Meal allowance through a prepaid meal卡

Resumo da oferta

Business Intelligence Sales Consultants in Lisbon, Portugal, is seeking an Operations Customer Expert to support an American AI platform on a 24/7 rotating schedule. You will deliver professional, efficient assistance across multiple channels while guiding users on product features.

Training is provided with a clear path to employment, plus private health and meal allowances as part of the package. Join a team leveraging AI tech in a fast-moving environment.

Qualificações

• Strong English communication skills, both written and spoken.
• Enjoy helping people and solving problems.
• Comfortable working with digital products and online platforms.
• Ability to explain technical or product-related information simply.

Responsabilidades

• Billing & invoicing: Explain charges and payments.
• Account support: Troubleshoot login issues.
• Product guidance: Help users understand AI products.
• Customer training: Educate customers on features.
• Multichannel support: Respond across channels.
• Problem solving: Identify solutions and next steps.
• Quality-focused service: Deliver accurate, timely responses.

Conhecimentos

English communication

Problem solving

Customer support

Tech product knowledge

Descrição da oferta de emprego

Business Intelligence Sales Consultants in Lisbon, Portugal, is seeking an Operations Customer Expert to support an American AI platform on a 24/7 rotating schedule. You will deliver professional, efficient assistance across multiple channels while guiding users on product features.

Training is provided with a clear path to employment, plus private health and meal allowances as part of the package. Join a team leveraging AI tech in a fast-moving environment.