Ads Support Specialist - AI Advertising (Lisbon)

Cbtalents; Lisboa; Presencial; EUR 19 000 - 26 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Variable productivity bonus

Meal allowance

Private health and dental insurance

22 days of annual holiday

On-site in Lisbon

Resumo da oferta

Cbtalents is hiring an English-Speaking Ads Support Expert in Lisbon, Portugal. You will join an international team and assist users of an AI-powered digital advertising platform across email, chat and phone channels.

The role includes extensive initial training, on-site work at TP Tejo in Lisbon, and a supportive environment with career development opportunities in a fast-paced, AI-driven field.

Qualificações

• Fluent English proficiency required.
• Ability to work across email, chat and phone channels.

Responsabilidades

• Provide professional customer support via email, chat and phone.
• Investigate and resolve issues related to advertisements and ad accounts.
• Assist users with billing and payment inquiries.
• Explain policies and platform guidelines to users.
• Troubleshoot ad creation, delivery and account performance.

Conhecimentos

Fluent English

Problem solving

Digital advertising

Customer support

Strong communication

Descrição da oferta de emprego

Cbtalents is hiring an English-Speaking Ads Support Expert in Lisbon, Portugal. You will join an international team and assist users of an AI-powered digital advertising platform across email, chat and phone channels.

The role includes extensive initial training, on-site work at TP Tejo in Lisbon, and a supportive environment with career development opportunities in a fast-paced, AI-driven field.