AI Customer Support Specialist – Lisbon (Relocation)

CB Talents; Lisboa; Presencial; EUR 11 000 - 17 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation & Accommodation Provided

Private health insurance

Free meals on-site

Resumo da oferta

CB Talents is hiring an Operations Customer Expert in Lisbon to support users across channels, resolve issues, and guide clients on advanced AI tools. You will handle billing, account access, and training, contributing to a high-quality customer experience.

The role requires EU citizenship or valid permit, proficiency in English (C1-C2), and a passion for technology and customer success. 12-month renewable contract with 40-hour weeks and rotating shifts on a 24/7 project.

Qualificações

• EU citizenship or valid European work permit.
• Advanced English (C1-C2).
• Interest in AI and helping customers succeed.

Responsabilidades

• Provide top-tier support to consumer and business users across multiple channels.
• Guide, support, and train clients on state-of-the-art AI tools.
• Identify and resolve platform issues to deliver high-quality service.

Conhecimentos

English Proficiency (C1-C2)

Descrição da oferta de emprego

CB Talents is hiring an Operations Customer Expert in Lisbon to support users across channels, resolve issues, and guide clients on advanced AI tools. You will handle billing, account access, and training, contributing to a high-quality customer experience.

The role requires EU citizenship or valid permit, proficiency in English (C1-C2), and a passion for technology and customer success. 12-month renewable contract with 40-hour weeks and rotating shifts on a 24/7 project.