AI Customer Support Specialist - English, Lisbon

Hira Talent; Lisboa; Presencial; EUR 9500 - 11 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Meal allowance

Health insurance

Dental insurance

Training compensation

Resumo da oferta

Hira Talent is recruiting English-speaking Customer Support Specialists for our partner in Lisbon, supporting users of an AI technology platform. The role is on-site in Lisbon, full-time, 40 hours per week, with a base salary of EUR 938 gross per month plus allowances and a performance bonus.

Initial training lasts 15 working days under a selection agreement, with employment anticipated for 12 months. Meal allowance and health/dental insurance follow contract signing.

Qualificações

• Excellent written and spoken English.
• Technical support experience or demonstrable technical skills with AI tools.
• Clear communication, curiosity and a customer-focused approach.

Responsabilidades

• Help customers resolve account access, billing and invoicing issues.
• Guide individual and business users through the platform and its features.
• Troubleshoot problems, document cases and escalate when needed.

Conhecimentos

English proficiency

Customer service mindset

Descrição da oferta de emprego

Hira Talent is recruiting English-speaking Customer Support Specialists for our partner in Lisbon, supporting users of an AI technology platform. The role is on-site in Lisbon, full-time, 40 hours per week, with a base salary of EUR 938 gross per month plus allowances and a performance bonus.

Initial training lasts 15 working days under a selection agreement, with employment anticipated for 12 months. Meal allowance and health/dental insurance follow contract signing.