AI Support Specialist — English (Lisbon)
personalbro-u-herrmann
Uma candidatura feita para esta oferta — um currículo e uma carta de apresentação personalizados que vão ao encontro do anúncio.
Vantagens oferecidas por esta oferta de emprego
Resumo da oferta
personalbro-u-herrmann in Lisbon, Portugal, is seeking English-speaking AI Customer Support Specialists to support an innovative international company developing AI technologies. This full-time, 40-hour week role operates on a 24/7 rotating schedule.
You will assist consumers and business users, resolve billing issues, troubleshoot platform problems, and guide customers on product usage. The position offers competitive salary plus benefits, meal allowance, health and dental insurance, 22 days of
Qualificações
- Fluent English, written and spoken.
- Strong interest in AI and new technologies.
- Excellent communication and problem-solving skills.
- Customer-focused and comfortable troubleshooting issues.
- Previous customer service or technical support experience is an advantage.
- Comfortable working with rotating shifts in a fast-paced environment.
Responsabilidades
- Support customers across multiple communication channels.
- Resolve billing, invoicing and account access enquiries.
- Troubleshoot platform and product-related issues.
- Guide customers on using products and features effectively.
- Deliver timely, accurate and high-quality customer support.
Conhecimentos
Descrição da oferta de emprego
personalbro-u-herrmann in Lisbon, Portugal, is seeking English-speaking AI Customer Support Specialists to support an innovative international company developing AI technologies. This full-time, 40-hour week role operates on a 24/7 rotating schedule.
You will assist consumers and business users, resolve billing issues, troubleshoot platform problems, and guide customers on product usage. The position offers competitive salary plus benefits, meal allowance, health and dental insurance, 22 days of
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