Lisbon AI Support Specialist – English

Cbtalents; Lisboa; Presencial; EUR 24 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Variable productivity bonus

Holiday and Christmas allowances

Meal allowance

Private health and dental insurance

Resumo da oferta

Cbtalents in Lisbon, Portugal, is hiring an English-speaking Customer Support Expert to join an international team. This on-site role supports both consumers and business users of an AI research and deployment platform, helping them navigate products and resolve issues.

You will be part of a fast-paced, innovative environment where communication and problem-solving skills are essential, with comprehensive training provided before starting.

Qualificações

• Fluent English proficiency, both written and spoken.
• Strong communication and interpersonal skills.
• Interest in technology, AI, and digital products.

Responsabilidades

• Provide professional customer support to consumers and business users.
• Assist customers with billing and invoicing inquiries.
• Troubleshoot and resolve account access issues.
• Guide customers in the use of the client's products and services.
• Provide support and training to help users understand available tools.
• Respond to customer questions promptly and helpfully.
• Investigate concerns and work toward effective solutions.

Conhecimentos

Fluent English

Communication skills

Troubleshooting

Tech interest

Descrição da oferta de emprego

Cbtalents in Lisbon, Portugal, is hiring an English-speaking Customer Support Expert to join an international team. This on-site role supports both consumers and business users of an AI research and deployment platform, helping them navigate products and resolve issues.

You will be part of a fast-paced, innovative environment where communication and problem-solving skills are essential, with comprehensive training provided before starting.