5-Star Villa Operations Lead: Field & Quality Champion

Portugal Active; Viana do Castelo; Presencial; EUR 40 000 - 64 000; Tempo integral

Resumo da oferta

Portugal Active is seeking an experienced Operations Lead to manage field teams across housekeeping, laundry and maintenance, ensuring 5-star quality and cost discipline. You will drive operational plans, budgets and supplier relationships, while maintaining high guest satisfaction and adherence to standards.

This role requires hands-on, autonomous execution with the ability to move across the region daily and deliver KPI-driven improvements to senior leadership.

Responsabilidades

• Manage field teams across housekeeping, laundry and maintenance to ensure seamless villa operations.
• Drive operational plans and budgets for multiple properties under our villa portfolio.
• Maintain and strengthen supplier relationships to improve cost discipline and reliability.
• Monitor KPI-driven performance to achieve 5-star quality and high guest satisfaction.
• Move across the region daily to supervise sites and deliver continuous improvements.

Descrição da oferta de emprego

Portugal Active is seeking an experienced Operations Lead to manage field teams across housekeeping, laundry and maintenance, ensuring 5-star quality and cost discipline. You will drive operational plans, budgets and supplier relationships, while maintaining high guest satisfaction and adherence to standards.

This role requires hands-on, autonomous execution with the ability to move across the region daily and deliver KPI-driven improvements to senior leadership.