Elite Luxury Villa Guest Experience Lead

Vila Vita Parc; Lagoa; Presencial; EUR 47 000 - 74 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Exclusive Vila Vita benefits

Health insurance

Three meals per day

Accommodation

Training with Leading Hotels of the 世界

Resumo da oferta

Vila Vita Parc in Portugal is seeking an Ultra-Luxury Villa Guest Experience Supervisor responsible for the complete on-property operation and guest experience within our private villas.

The role is highly autonomous and hands-on, acting as the primary contact for distinguished guests, coordinating villa teams and ensuring flawless service to the highest luxury standards. Fluency in English is mandatory, Portuguese an advantage; accommodation, meals, and competitive salary are provided.

Qualificações

• Proven experience in ultra-luxury hospitality or private villas.
• Experience leading and coordinating operational teams.
• Strong guest-focused mindset with a passion for luxury service.
• Hands-on leadership and discretion in high-profile environments.

Responsabilidades

• Oversee daily villa operation and guest experiences to the highest standards.
• Be primary contact for guests before arrival and during stay.
• Lead and supervise the on-property villa team and coordinate services.
• Anticipate guest needs and deliver highly personalised experiences.
• Maintain strict privacy and discretion across all interactions.

Conhecimentos

Ultra-luxury hospitality

Team leadership

Guest-focused mindset

Discretion and confidentiality

English fluency

Operational excellence

Descrição da oferta de emprego

Vila Vita Parc in Portugal is seeking an Ultra-Luxury Villa Guest Experience Supervisor responsible for the complete on-property operation and guest experience within our private villas.

The role is highly autonomous and hands-on, acting as the primary contact for distinguished guests, coordinating villa teams and ensuring flawless service to the highest luxury standards. Fluency in English is mandatory, Portuguese an advantage; accommodation, meals, and competitive salary are provided.