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Sports Advisor
Job summary
A leading sports retailer is looking for passionate individuals to fill the Sports Advisor role at the new Decathlon Connect Aeon Bukit Tinggi, Klang. The ideal candidate enjoys sports, connects well with customers, and strives to provide excellent service. This role includes welcoming customers, ensuring satisfaction, and promoting sports products. Opportunities for personal development and career growth are available within the organization.
Qualifications
- Passion for sports and helping customers.
- Ability to recommend appropriate products and services based on customer needs.
- Capability to develop relationships both in-store and online.
Responsibilities
- Welcome customers professionally and ensure their satisfaction.
- Promote innovation and sports experiences in-store.
- Participate in training and develop skills.
Skills
The World's Largest Sports Retailer is recruiting Passionate Sports People to Join Our Team at Our Newest Decathlon Connect Aeon Bukit Tinggi, Klang which is Opening Soon!
If you love sports, enjoy connecting with people, and want to be part of a dynamic and energetic team, this is your chance to grow with us.
We are recruiting for all sports including Mountain, Fitness, Running, Watersports, Wheels Sports, and Team Sports.
IF YOU ARE READY TO LIVE AN EXPERIENCE OF A LIFETIME, THIS COULD BE THE PERFECT ROLE FOR YOU!
As a Sports Advisor (Sales), or Sports Advisor as we call it, your role is to ensure all customers leave our stores satisfied. From a friendly welcome to a quick and easy payment process, your goal is to deliver a 5-star shopping experience. Decathlon invests heavily in teammate development, enabling those who want to build careers within the company to thrive.
Responsibilities:
1. To Customers
- Welcome customers professionally
- Ensure customer satisfaction and find suitable solutions for returns, complaints, checkout, etc.
- Know the features and benefits of Decathlon products to recommend appropriate products and services
- Develop relationships with customers both in-store and online
- Pass on sports passion and help customers discover new sports
- Encourage customers to subscribe or register for the loyalty program
2. To Decathlon Malaysia
- Align with department goals and work with the team to achieve them
- Promote innovation and sports experiences in-store
- Increase sales using available resources and tools
- Organize store layout according to guidelines
- Ensure high-quality store presentation based on Customer Satisfaction principles
- Maintain stock accuracy and availability using the replenishment system
3. For Safety of People and Goods
- Enforce safety and security standards
- Know and follow fire safety and evacuation procedures
4. Development and Skills
- Participate in training and develop skills to become a trainer
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.